The Hens’ Den company
policies
Privacy Policy –
Your privacy is critical to The Hens ’Den.
We will not sell, assign, rent or transfer your personal information to
any third parties, for any reason.
Our sole purpose for collecting your information is to
provide you with a safe, smooth and efficient transaction. We only collect personal information about
you for the sole purpose of achieving this purpose. You can feel secure as you browse our
site. We are not collecting any personal
information, other than what you have provided and approved.
We will, however, collect your browsing history and site
activity to better assist us in our customers site visits, sales activity
etc. This collection of information is
provided through the “cookies” on certain pages of this site. This information is used to analyze our web
page flow and measure of promotional effectiveness.
Return Policy- We
have a 30 day, no questions asked, return policy. Your shipments much reach The Hens’ Den
within 30 days of the original shipment date to you. You must return the
product(s) undamaged, unused and unopened.
Please inspect your shipment immediately upon receipt. The Hens’ Den will be unable to issue any
type of a refund after 30 days.
Store Credit –
you will receive an in-store credit if your item(s) are returned between the
31st day to the 60th day, undamaged, unused and unopened. There will be no exceptions. No returns or in-store credits will be honored beyond 60
days. All sales are final.
Refund Policy –
All sales are final, unless returned within 30 days of the original shipping
date. See Return Policy for the terms
and conditions.
Shipping Policy –
The Hens’ Den uses USPS for all of its shipments, including international
shipping.
International orders will be quoted shipping costs before we
charge you and ship your items. We will
keep your approval on file, with your order.
Most shipments will be flat rate but those weighing 4 pounds or more
will be shipped based on their total weight.
Oversized items will ship based on size and weight. All shipping costs are the responsibility of
the consumer.
Free Shipping –
Orders totaling $35 or more will receive free shipping, except international
orders.
Cancellation Policy
– All orders are final unless canceled the same day the order was placed. To cancel your order please email us at
Cancelmyorder@thehensden.com or call us at 1-888-626-4965. Both methods will time stamp your request for
cancelation.
Customer service: To contact The Hens’ Den, please email us
at Info@thehensden.com or call us
360-273-0843
8434 180th Way SW
Rochester WA 98579
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